If you find that you cannot connect to iTunes Store on your iPhone 6/6s/7 after updating to iOS 11, you can get some useful tips to fix iTunes Store not working issue in this article.
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You may meet different error messages when trying to open iTunes Store on your iPhone or iPad after iOS 11 update, and one of the common error messages is “Cannot connect to iTunes Store”. In most situations, this error is caused by poor Internet connection, or the Apple servers are down.In this guide, we will give some potential fixes to the common error messages you may meet with iTunes Store:
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Table of Contents:
Here are 8 potential tips you can try to fix iTunes Store not working or iPhone cannot connect to iTunes issue after iOS 11 update.
When you cannot connect to iTunes Store, App Store, or iBook Store, you can firstly check the Apple System Status Page to see if the iTunes Store get down.
Turn off iTunes Store app on iPhone. Try switching between Wi-Fi and your mobile data on iPhone. If you are using Wi-Fi now, switch to cellular data; if you are using cellular data now, change to Wi-Fi network. Then open iTunes Store and check if is working now.
Resetting network settings sometimes fixes the “Cannot connect to iTunes Store” issue. Go to Settings on iPhone > General > Reset > Reset Network Settings > Enter your passcode.
Try restarting both your iPhone and your wireless router. Turn off your iPhone and unplug your router, wait for few minutes and turn on both of them.
Enabling Airplane mode on iPhone will turn off both Wi-Fi connection and mobile data, so you can try turning on Airplane mode and wait for 1-2 minutes and then disable it. After your iPhone re-connect to Wi-Fi or cellular data, check if the iTunes Store is working.
Sometimes iTunes Store not working is caused by wrong date and time setting. On your iPhone: Go to Settings > General > Date & Time.
Go to Settings > iTunes & App Store > Log out the Apple ID > Then log into with your Apple ID again.
If you’ve tried all of the above solutions but you still cannot connect to iTunes Store on your iPhone, you can try erasing your iPhone and restoring it from iTunes or iCloud backup. Remember to backup your iPhone first before restore.
You may meet kinds of new iOS upgrade issues, and data loss is one of the most annoying ones, which getting worse when you don’t have backup made. What to do when your photos, messages, and contacts get lost after iOS 11 update? Primo iPhone Data Recovery is recommended to get back your lost-but-valuable data on iPhone/iPad even without backup. Download it to have a try now >
To get the detailed steps to retrieve lost data on iPhone, please check on How to Retrieve Lost Data on iPhone after iOS 11 Update >
In addition to the above fixes, if you have any good solutions to fix the iTunes Store not working on iPhone issue, it’s welcomed to share with us in the comment section. At the same time, you can try recovering lost data on iPhone after iOS 11 update with Primo iPhone Data Recovery.