Have you ever encounter any Facebook Messenger problems? Lately, a number of users reported their iOS 11 Messenger app kept crashing. The guide here is going to teach you how to fix Facebook Messenger crashing on iOS 11.
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After updating to new iOS 11, many people find that the Facebook Messenger keeps crashing. Firstly, you may think it’s the problem with iOS 11, but actually this time it’s because Facebook Messenger was down, and not only iOS 11 users, iPhone users on iOS 10.3 also meet this problem. Facebook Messenger has been updated on Sept. 23, 2017 to fix the problem.
If your Facebook Messenger still crashing or not working on iOS 11, we also offer you some easy tricks to fix the problem.
Tip 1. Reboot Your iPhone
For iPhone 6s and earlier model users, press and hold both Sleep/Wake and Home buttons for at least ten seconds until you see the Apple logo. For iPhone 7/7 Plus users, press and hold both the Sleep/Wake and Volume Down buttons for at least ten seconds until you see the Apple logo.
Tip 2. Clear App Caches
Open Facebook Messenger on iPhone, Tap on More at the right corner of the screen > Settings > Account Settings > Browser > Clear data.
Tip 3. Update Facebook Messenger
On your iPhone, go to Settings > General > Software Update to check if Messenger app update is available. If your Messenger crashes too often, you can connect iPhone to computer and use iTunes to update it.
Tip 4. Uninstall & Reinstall Messenger App
Press and hold on the Messenger app until it starts to wiggle. Tap the gray X in the upper left-hand corner of the app icon, and then tap Delete. Then go to App Store or Safari to reinstall Messenger app.
Tip 5. Remove Facebook Account and Sign in Again
On iPhone, go to Settings > Facebook > Tap on your name > Tap Delete Account. After you’ve deleted your account, enter your information, sign in again, and open the Facebook app.
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Lydia Member of @PrimoSync team, an optimistic Apple user, willing to share solutions about iOS related problems.