iPhone won’t connect to App Store or App Store white screen after iOS 11 update? This guide will show you useful tips to fix App Store not working on iOS 11.
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It’s frustrating only to find that App Store refuses to working when you want to get a new app or update apps on iPhone/iPad. It says: Cannot Connect to App Store or just shows you a blank screen, and after you tapping the Retry button, it still insists. In this guide, we are going to show you 9 tricks you can try to fix the App Store not working or iPhone won’t connect to App Store issue.
Sometimes it’s the problem of Apple system status, when the App Store is down no one can access it. Just go to Apple System Status page to check if the App Store status is available.
This is the simplest trick to fix App Store not working issue on iPhone, and many people don’t know how to clear App Store cache. Just open App Store, and you will see “Featured”, “Top Charts”, “Categories”, “Search”, and “Updates” at the bottom. Just tap on any of the options for ten times, for example, you can tap on the “Updates” option for 10 times and your App Store will start clearing cache.
It's an obvious one, and check if your network works well. You may failed to connect to App Store for there is no Internet connection. You can try searching Google to check out.
If there is something wrong with the network, you can try resetting network settings: Go to Settings app > General > Reset > Reset Network Settings.
If Resetting is not workable, try connecting to another Wi-Fi network you can find.
If you don’t set your App Store to use both Wi-Fi and Cellular Data, say, if you allow App Store to only use Wi-Fi network, when there is no Wi-Fi you won’t connect to App Store even if the Cellular or Mobile data is available. So it’s recommended to allow App Store use Wi-Fi and Mobile Data: Settings > Cellular/Mobile Data > App Using WLAN & Cellular Data > Check WLAN & Cellular Data.
Another simple fix to try is restarting your iPhone or iPad.
Go to Settings > iTunes & App Store > Sign out your Apple ID and then Sign back in.
If none of them work, maybe you need to try restoring your iPhone with iTunes or iCloud. Please make sure to back up your iPhone before restore.
iPhone App Store not working is just one of the iOS 11 update issues you may meet, and many people get their important files like (photos, messages, contacts, notes and more ) lost during the update. With Primo iPhone Data Recovery, it will be easy and safe to retrieve lost-but-valuable data from iPhone after iOS 11 update. Please check the complete guide to recover lost data after iOS 11 update >>
If you have any solutions on solving the issue of iPhone App Store not working after upgrading to iOS 11, please share with us in the comment section. Meanwhile, to retrieve your lost data during the iOS 11 update, you can download Primo iPhone Data Recovery to have a try >>
Fiona Wang Member of @PrimoSync team as well as an Apple fan, love to help more users solve various types of Apple related issues by writing iOS-how-to tutorials.