Meet some issues that cause the Live Photos not working on your iPhone? This guide will show you some potential solutions to fix Live Photos not working on iPhone 6s/7/8/X.
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With iPhone 6s and iOS 9, we can take Live Photos with iPhone’s camera. Live Photos are actually low frame rate videos (15fps). But some users find that Live Photos don’t work well on their iPhone, some meet the issue after the new iOS 11 update. In this post, we will show you common iPhone Live Photos issues you may meet and how to fix them.
There are kinds of issues you may meet on Live Photos on your iPhone 6s/7/8/X. There is a list of Live Photos problems on iPhone, and if you meet any of them you can keep reading next part to get some potential solutions:
Tip 1. Make sure your iPhone is iPhone 6s or later for Live Photos won’t work for iPhone 6 and earlier.
Tip 2. Avoid taking Live Photos in low light: Live Photos may not work well in low light.
Tip 3. Make sure you are on Photo mode in Camera, and you’ve turned on Live Photos option.
Tip 4. Force the Camera to close, and try again.
Tip 5. I restarted the phone, and I also reset/restored my phone.
Tip 1. On old iPhone like iPhone 6 you can’t take Live Photos but you can still view and play Live Photos as long as your device is running iOS 9 or later.
Tip 2. Test if 3D touch is working on your iPhone: Go to Settings > General > Accessibility > Enable 3D Touch > Press on the image at the bottom of the settings page to test.
Tip 3. Turn off Low Power Mode on iPhone: Go to Settings> Battery > Turn off "Low Power Mode" option.
Tip 1. Check your iPhone mute button, if it is on, turn it off.
Tip 2. Test your iPhone speaker by using other music or video app.
When you swipe from Camera Roll to preview Live Photos, Live Photos should come alive. If Live Photo Previews not working after the new iOS 11/11.1.2 update, you can try disabling Reduce Motion: Go to Settings > General > Accessibility > Turn off Reduce Motion.
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Fiona Wang Member of @PrimoSync team as well as an Apple fan, love to help more users solve various types of Apple related issues by writing iOS-how-to tutorials.